Core Concepts
Understand the core concepts of Incident Management
Getting Started
Phoenix Incident Management is a comprehensive incident management solution for Jira that helps teams respond to, track, and learn from incidents. This guide will walk you through configuring each section of the admin interface.
Root Cause Analysis
Learn best practices and the mechanics of a great RCA process
Incident Management Work-flow
Understand the work flow and lifecycle of Incidents
Integrations
Learn how to configure supported integrations with Phoenix Incidents
Reporting
Our guide to reporting and how to best leverage your incident data