Monitor system health, track installation progress, and troubleshoot issues.
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If you are experiencing any issues within the platform, this is the first place to look. The issue could have been caused inadvertently from someone with admin privileges in Jira accidentally removing configurations, workflows, screens or fields needed to Phoenix Incidents to operate properly.
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There are two tabs to be aware of, the first tab will run a series of health checks to ensure the system configuration matches expectations.

The second run allows administrators to re-run the initialization that gets executed on first install and upgrades, in the event that something is not as expected. In practice, this should only happen if a Jira Administrator has modified one of the entities or workflows that Phoenix Incidents installs.

This shows the overall health of the system and will highlight any possible issues with any Phoenix Incident configurations or workflows. If there are any issues, the row with the specific issue will show a red x and then you can repair the issue by navigating to the Reinitialization tab and resetting the configurations.

If you see issues in the health tab, you can run Re-initialization to reset and reconfigure the system. Click on Reinitialize Configuration, and Phoenix Incidents will reconfigure the needed workflows and configurations needed to operate properly.