Phoenix Incidents

What Phoenix Alerts is, how its pieces fit together, and how to get set up.

🔔 Phoenix Alerts: Overview & Setup

Create and manage the teams that respond to alerts in Phoenix Alerts.

Teams

Services represent the systems you monitor and are the target that alerts route to.

Services

Create, rotate, and revoke the ingestion keys your monitoring tools use to send alerts.

API Keys

Send alerts into Phoenix Alerts from Sentry, Datadog, or any tool via webhook.

Ingesting Alerts from Your Tools

Define how and when on-call responders are paged.

Escalation Policies

Build rotations and see who is on call, with overrides.

On-Call Schedules

View, acknowledge, resolve, and reroute alerts.

Working with Alerts

Manage who can receive alerts and configure Phoenix Alerts.

Alerts Users & Roles

Set the default paging target and review your Phoenix Alerts configuration.

Alerts Settings

Your personal on-call profile: contact methods, notification rules, overrides, and your time zone and teams.

Personal Settings

Install and configure the Phoenix Alerts integration for Sentry: page your on-call responders from Sentry issue alerts, with two-way resolve sync.

Connect Sentry to Phoenix Alerts

Dave Rochwerger

Phoenix Alerts

Index of the Phoenix Alerts Management API reference: the ten articles covering authentication, account resources, and sending alerts in.

Phoenix Alerts Management API

Base URL, authentication, and the error format shared by every Management API request.

Getting started with the Phoenix Alerts API

Create, list, rotate, and revoke API keys, and the difference between ingestion and management keys.

API keys

Create, update, and delete services, the alert-routing targets that belong to a team.

Create teams and manage their membership and roles.

Teams and members

Create users, add and verify their contact methods, and list them.

Users and contact methods

Set up a team's on-call schedule, see who is on call, and create overrides.

Schedules and on-call

Create escalation policies and steps that control who gets paged and when.

Escalation policies

Suppress alert paging for one or more services during planned maintenance.

Maintenance windows

List, view, acknowledge, resolve, reroute, and escalate alerts, and view their event timeline.

Alerts

Send alerts in from a monitoring tool, deduplicate repeats, and resolve them automatically.

Sending alerts

API documentation for Phoenix Alerts Management

Management API

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Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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