Phoenix Incidents

What Phoenix Alerts is, how its pieces fit together, and how to get set up.

🔔 Phoenix Alerts: Overview & Setup

Create and manage the teams that respond to alerts in Phoenix Alerts.

Teams

Services represent the systems you monitor and are the target that alerts route to.

Services

Create, rotate, and revoke the ingestion keys your monitoring tools use to send alerts.

API Keys

Send alerts into Phoenix Alerts from Sentry, Datadog, or any tool via webhook.

Ingesting Alerts from Your Tools

Define how and when on-call responders are paged.

Escalation Policies

Build rotations and see who is on call, with overrides.

On-Call Schedules

View, acknowledge, resolve, and reroute alerts.

Working with Alerts

Manage who can receive alerts and configure Phoenix Alerts.

Alerts Users & Roles

Set the default paging target and review your Phoenix Alerts configuration.

Alerts Settings

Set up how Phoenix Alerts reaches you when you are on call.

My Paging

Dave Rochwerger

Phoenix Alerts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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